SDG 8 – Good workplaces
Promote sustained, inclusive, and sustainable economic growth, full and productive employment, and decent work for all – that is Sustainable Development Goal 8 of the United Nations.
Trust and control
Respect for human rights and protection of the environment are very important at Deutsche Telekom. We expect all of our suppliers and business partners to comply with our high standards. We use a variety of instruments and measures to monitor compliance with our specifications.
Binding sustainability requirements
Our Supplier Code of Conduct must be accepted by all suppliers. It sets out fundamental human rights, along with our ethical, social, and ecological standards. In addition, specific sustainability criteria are checked and evaluated when selecting suppliers and products..
Our suppliers must regularly submit to internal and external sustainability reviews. A standardized auditing process is used to regularly assess the on-site working, social, and living standards, and the environmental situation, particularly for suppliers who are of strategic importance or are associated with higher risk.
Supplier training courses
We train our suppliers using specific online training modules, for example on compliance topics such as corruption prevention and anti-trust law, on human rights, and on other sustainability issues.
The Procurement Policy that includes our Supplier Code of Conduct serves as a standard for our procurement staff. It specifies all of the main sustainability principles for our suppliers – from anti-corruption to social and ecological requirements.
Staff training courses
Members of our procurement staff receive sustainability training. In addition, we have guidelines with practical recommendations for sustainability in procurement.
We use various indicators to measure our progress – for example, how much of the procurement volume has no social or ecological risk.
Our approach to achieving a sustainable supply chain
The JAC has conducted 728 supplier checks since 2010. Based on the findings, we have initiated 4,732 improvement measures.
Risk management and controlonline platform. We also conduct on-site inspections – “social audits” – and digital checks using mobile surveys. We look not only at our direct suppliers, but also at our suppliers’ upstream suppliers as much as possible. To achieve greater transparency in our supply chain and thus also minimize potential risk, we work closely with other companies that share the same suppliers. To that end, we have joined with 16 other telecommunications companies at present to form the Joint Audit Cooperation (JAC). As part of the JAC, we have conducted more than 700 supplier checks – in the form of audits and mobile surveys – since 2010, initiating approximately 4,800 improvement measures. Over 1.3 million workers have benefited from these improvements.
Satisfaction among employees at a supplier participating in our development program rose by 11.5 percent in 2020.