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It’s never too late

In 2012, the Australian Allan Stewart made headlines worldwide: The 97-year-old great-grandfather had just completed his Master’s degree at university. “It’s never too late to broaden your horizons,” he reportedly said at the graduation ceremony.


SDG 4 – EDUCATION

Our comprehensive training program supports the fourth goal of the United Nations Agenda 2030.

Always keep on learning

This example shows that learning something new is not a question of age. New skills may be demanded of us tomorrow that we cannot even imagine today. To keep pace, we must be willing to keep learning – no matter whether we are employees, managers, or board members. As an employer, we have always supported our employees with comprehensive training opportunities for their professional skills and personal development. Lifelong learning is part of the program in our company. For example, since 2008, our employees have been able to study for a Bachelor’s or Master’s degree at selected partner universities alongside their work. Around 2,000 employees have already benefited from this opportunity.

Lifelong learning – it sounds hard, but it doesn’t have to be, because digitalization is not only turning the working world on its head, but also learning itself. Through our “youlearn” initiative, we are pursuing a new learning culture – day-to-day, self-managed learning that is also fun. By adopting this approach, we want to get to a position where our employees can take ownership of their own training.

2.5

Our employees around the globe spent some 2.5 million hours on training and skills development in 2020. 69 percent of what they learned was in digital learning formats.

#youlearn

We make learning an integral part of our everyday work. Our goal: We want to become a learning organization. The autonomy and individual responsibility of our employees are the focus of a new learning culture. Our employees should be able to learn anytime and anywhere – exactly when they need or want to, and not just once a year at a three-day face-to-face seminar. That’s precisely what our “youlearn” initiative offers. It has three goals: Everyone decides for themselves when and where they want to learn. Learning becomes a daily routine. And, very importantly: Learning should be fun and enjoyable.

For this purpose, we offer a wide range of e-learning units that employees can choose from themselves. Supervisors only need to be involved in the decision if learning time is to be booked as working time or if external costs are incurred.

Digital learning

Digital learning has been a well-established part of training and development at Deutsche Telekom for many years. In 2020, approximately 69 percent of all course hours were completed in digital form. Various different learning formats and systems have supported this trend toward more digital learning, such as:

1
Percipio

The new Percipio learning platform could be called “the Netflix of learning”. It offers thousands of online courses, videos, and e-books. Percipio can also be used via an app.

2
Coursera

Coursera is one of the world’s biggest suppliers of online courses at higher education level. The courses on issues such as big data, cyber security, the cloud, and artificial intelligence are provided by a network of around 200 universities.

3
“youlearn day”

In 2020, we hosted the first Group-wide digital learning day for all employees. Approximately 4,700 employees took part in more than 40 digital events for the premiere on October 7.

4
Learning On
"You and Me"

All digital learning offerings are provided through a central page on our in-house social network “You and Me” (YAM). Among other things, anyone who would like to share their expertise can offer a “Learning from Experts” (LEX) session on the network, thus making it available to all colleagues worldwide.

Leading teams in the digital world

Digitalization is not just changing the way we work together, it is also changing the way teams are led. If team members are not all working in the same place, managers must stay in touch with them from a distance. Among other things, this means using new communication channels, placing trust in people, but also being present when help is needed. Our “levelUP!” and “levelUP! Next Generation” digital training programs help managers and employees cope with challenges such as these. These programs comprise modules that can be flexibly combined. In learning groups, participants set off on a “digital learning journey” and are supported by a guide and virtual team meet-ups. Additional optional modules are offered for personal development, enabling participants to put together their own learning journey and adapt it to their specific needs and challenges.