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2020 Corporate Responsibility Report

Systematic handling of infractions

We follow up on all tip-offs related to a violation of legal or internal regulations, provided the description of the facts is adequate. One of the channels we use to receive tip-offs is the whistleblower portal "Tell me!”.

  • All tip-offs are treated as confidential, checked for plausibility, and carefully investigated.
  • Any violations we uncover will be rigorously sanctioned without exception according to legal provisions, regardless of the rank and position of the persons involved. This also includes possible termination of the employment relationship and an assertion of claims for damages. Any weaknesses identified in the internal control system during the investigation are systematically analyzed and remedied.

Deutsche Telekom is party to proceedings both in and out of court with government agencies, competitors, or other parties. We have reported on what Deutsche Telekom views as key processes in the 2020 annual report.

Reporting against standards


Global Reporting Initiative (GRI)

  • GRI 102-17 (General Disclosures)
  • GRI 416-2 (Customer Health and Safety)
  • GRI 418-1 (Customer Privacy)
  • GRI 419-1 (Socioeconomic Compliance)

Sustainability Accounting Standards Board (SASB)

  • TC-TL-220a.3 (Data Privacy)
  • TC-TL-520a.1 (Competitive Behaviour & Open Internet)