Digital responsibility100 ongoing AI-supported projects at the end of 2020. Deutsche Telekom stands for an ethical approach to AI in which the focus is always on people and their needs. Last but not least, we have a great interest in ensuring that our customers can trust our products.is a task for society as a whole. Deutsche Telekom develops artificial intelligence (AI) and uses it in a variety of products. The Group had more than
Against this backdrop, in 2018 we were one of the first companies in the world to develop management guidelines for the ethical handling of our AI. They clarify how we at Deutsche Telekom intend to use AI responsibly and develop our AI-based products and services. As with our Code of Conduct, additional steps, regulations, and processes were required to elaborate and implement our AI guidelines. To that end, we initiated the following measures in the reporting year:
In 2020, we integrated the AI guidelines into our operational processes. They were included as an additional test in our Privacy and Security Assessment. We also developed internal testing procedures and test seals for Deutsche Telekom’s AI projects. In addition, we integrated the guidelines into various training courses for our employees. For example, we developed data scientist courses and our “Re-Skilling Academy”, and offer these in various attractive formats, including virtual tours, online training courses and “Digital Learning Journeys”.