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2020 Corporate Responsibility Report

Further development of the Compliance organization

Due to the increasing challenges in our market environment and changes in the working world, we are constantly adjusting the range of duties covered by Compliance. We also keep Compliance employees up to date in terms of knowledge and skills. For example, 20 employees from Deutsche Telekom’s German and international Compliance departments had the opportunity to take part in a wide-ranging compliance training course (“Certified Compliance Manager”). Due to the coronavirus pandemic, it was held exclusively online for the first time this year.

To prepare our Compliance organization for increasingly digital and agile ways of working, we launched the “Compliance Next Level” transformation initiative in 2020. The initiative included a virtual workshop to identify future requirements, tools and skills for the Compliance organization, and the compilation of compliance requirements from employees already working in agile structures.

  • In view of the new requirements of a dynamic, agile and digital working world, we revised and supplemented our Guiding Principles in 2020. Numerous Group-wide measures enabled our employees to get a better understanding of the Guiding Principle “Respect and Integrity”, for which Group Compliance is responsible. To this aim, we developed various training and communication measures – such as our Living Culture Day – which serve to describe risks, conflicts and compliance-related dilemma sand deal with them.
  • We designed the Future of Leadership program with the goal of helping managers maintain integrity and efficiency while coping with digitalization and an increasingly agile working world.

The measures are designed and supervised by Group Compliance Management.