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2020 Corporate Responsibility Report

Online billing for mobile and fixed-line customers in Germany KPI

More than 235 million online bills were sent out in 2020. This is the equivalent of around 83 percent of all bills and credit notes for mobile and fixed-line customers in Germany. Since 2017, the data has been collected using a more precise calculation method.


Reporting against standards


German Sustainability Code

  • Criterion 2 (Materiality img)
  • Criterion 10 (Innovation and Product Management)

Global Compact

  • Principle 7 (Support a precautionary approach to environmental challenges)
  • Principle 8 (Undertake initiatives to promote greater environmental responsibility)

European Federation of Financial Analysts Societies (EFFAS)

  • V04-13 (Percentage of services or products for increasing eco-efficiency of own products)