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2020 Corporate Responsibility Report

Reviewed: Employee relations at our national companies

What progress have our national companies been making in implementing our Employee Relations Policy? We examine this issue by means of special reviews. Two to three national companies are subject to such a review each year. They use the results to further improve their relations with employees. The reviews also help us conduct a Group-wide assessment of employer/employee relations and any human rights risks involved in our business activities. Due to the Covid-19 pandemic, it was only possible to review one company in 2020: Crnogorski Telekom in Montenegro. The result can be found online.

If necessary, we formulate additional measures, including a “Human Rights Impact Assessment and Engagement”, a process for estimating the actual and potential effects of business activities on human rights. The process also assesses the ability of the organization to prevent, mitigate, or eliminate these negative effects altogether. In this connection, we carried out a comprehensive human rights gap assessment at Group headquarters in 2020. The findings will be evaluated internally and used for additional measures. We are publishing the detailed results on our website. Since 2019, we have also been holding local workshops at our national companies to provide training on and raise awareness of human rights issues.