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2020 Corporate Responsibility Report

Human Rights and Social Performance Report KPI

Deutsche Telekom has made an express commitment to the UN Guiding Principles on Business and Human Rights published by the United Nations Human Rights Council in 2011 and has anchored these principles in its Code of Human Rights & Social Principles.

Social Performance Report
To review possible impacts on human rights, we have operated a central Contact Point for Human Rights since 2013, and we prepare a Social Performance Report each year. In 2020 all 121 fully consolidated companies of Deutsche Telekom state whether they comply with the principles of the Code of Human Rights & Social Principles. The report again shows no violations of our Social Charter img for January to December 2020.

Whistleblower Portal
Whistleblower portal 'Tell me!': 8 tip-offs relating to human rights issues in 2020.

Assessments & Review

  • A Human Rights Impact Assessment in 2020 (Identification of further Group-wide challenges in the area of human rights, which necessitate adjustments to individual policies and communication measures. We will take measures in this regard by the end of 2021.): DT Group
  • An 'Employee Relations Policy' review in 2020: Crnogorski Telekom in Montenegro

The Human Rights & Employee Relations Policy Cockpit is also used to measure impacts on human rights. To this end, the national companies collect data related to five human rights indicators and evaluate them according to a traffic light system.

  Data assured by PwC. 

Reporting against standards


Global Reporting Initiative (GRI)

  • GRI 406-1 (Non-discrimination)
  • GRI 412-1 (Human Rights Assessment)

German Sustainability Code

  • Criterion 17 (Human Rights)

Global Compact

  • Principle 1 (Support and respect for internationally proclaimed human rights)
  • Principle 2 (No complicity in human rights abuses)

European Federation of Financial Analysts Societies (EFFAS)

  • S07-02 (Percentage of total facilities certificated according to SA 8000 standard)