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2020 Corporate Responsibility Report

Agile working and new learning concepts at T-Systems

Agile transformation at T-Systems
Against the backdrop of the Covid-19 pandemic, agile working at T-Systems continued to gain speed. We responded flexibly to the new circumstances and worked almost entirely from home during the lockdown phases in 2020. Our employees were assisted by “Agile Power Teams”, colleagues responsible for implementing agile working methods at T-Systems worldwide. The Agile Hub ensures the teams are connected and coordinated. It is made up of agile working experts. Among other things, they design training formats and support knowledge-sharing among the teams. In 2020, offerings included new and totally virtual training formats.

“youlearn” at T-Systems
In 2020, the Group-wide “youlearn” initiative was also continued at T-Systems; this also included a relaunch of the “youlearn Guide T-Systems” training platform. T-Systems also took part in the Group-wide “youlearn day”. The focus at T-Systems this year was on the “Digitize!” training initiative, which gives employees the skills they need to implement the digital transformation at the customer. It offers digital training on technological issues such as artificial intelligence (AI) and big data, and the part-time “Digital Engineer Program” in cooperation with RWTH Aachen University. This program trains employees to become a pilot for digital transformation within 10-12 months. 2020 marks the second time this program was offered. Graduates of the first training session were involved in the development of the Corona-Warn-App img in 2020.