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2020 Corporate Responsibility Report

Training program for cybersecurity professionals

IT security experts are still in short supply on the German labor market, which is why we developed our part-time training program for cybersecurity professionals (certified by the Chamber of Commerce and Industry) in 2014. The program is integrated into regular work processes and supplemented by topic-based and general modules in a variety of formats (classroom courses, e-learning, blended learning). After successfully passing the examination at the relevant Chamber of Industry and Commerce (IHK), participants receive an IHK certificate for IT security specialists. They can obtain credits in their Bachelor’s and Master’s program for the skills they have acquired as part of the training.

We are continuously developing our training programs, taking into account current and future IT security requirements. In 2020, for example, we developed and deployed new technical modules in cryptography and web and application security. In addition, we incorporated the topic of “mental health” at the request of participants and specialist companies and included a related workshop in the program.

Despite the Covid-19 pandemic, we were able to carry out the full program in 2020. The contact restrictions simply meant that individual classroom events had to be carried out virtually.

Given the demand, including from other companies and public agencies, we have opened up our training to employees from other organizations. Now in its seventh year, the program was held digitally due to the pandemic and had 22 participants, two of whom came from external organizations. Fourteen participants came from Deutsche Telekom Security GmbH and six from Deutsche Telekom IT GmbH.

After six program sessions to date, we can give it a positive verdict: Four classes completed the training in full by June 2020 and were certified accordingly. The average age of the graduates was approximately 25. At 1.7 percent, the dropout rate among participants was very low. We now count a total of 97 program participants in seven years. All 40 graduates of the 2014 to 2017 classes were kept on at Telekom. Only two graduates decided to leave the company, one of whom returned after one year.