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Consumer and youth protection
Diversity
Human rights
Privacy and data security
Sevice quality
Governance March, 2020

Implementation of the EU General Data Protection Regulation

After being enacted in May 2016, the EU General Data Protection Regulation (GDPR) has had a binding effect since May 25, 2018. Deutsche Telekom implem...

After being enacted in May 2016, the EU General Data Protection Regulation (GDPR) has had a binding effect since May 25, 2018. Deutsche Telekom implemented the requirements contained therein in a three-stage, EU-wide project:

  • Preparation: Group Privacy drew up a set of standardized rules, known as Binding Interpretations, that apply to the entire Group. They were developed in collaboration with the national companies. The Binding Interpretations include specific recommendations and best practice examples to implement the EU regulation.
  • Implementation: From January 2017 to May 25, 2018, the new requirements based on the Binding Interpretations were introduced throughout the Group. This involved checking and, where necessary, adjusting all the IT systems. All employees were made aware of the General Data Protection Regulation, and more than 10,000 experts received intensive training.
  • Evaluation: The implementation period was followed by a review phase during which all affected Group entities were asked whether they had put all relevant requirements into action. In addition to this, GDPR compliance was randomly inspected at 28 companies.

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Governance March, 2020

Collaboration for the protection of minors

We want to create a safe and positive online experience for children and young people. We offer them attractive, exciting content on age-appropriate w...

We want to create a safe and positive online experience for children and young people. We offer them attractive, exciting content on age-appropriate websites.
Supporting standardized child protection offers
We became a member of the non-profit organization JusProg e.V. in 2016. Its software protects children and young people on the internet by blocking certain content.
This software has been officially recognized as a general child protection program in Germany in accordance with statutory requirements (JMStV). The software was most recently evaluated in March 2017.
We donated the rights to the program codes behind our child protection software (Windows) and our child protection app, Surfgarten, (iPhone/iPad) to JusProg e.V.
Commitment to FSM
We are a founding member and part of the executive board of FSM, the Association for the Voluntary Self-Monitoring for Multimedia Service Providers. The association published the “Index for Youth Media Protection” for the first time in 2017. The 2018 youth media protection report specifically addressed teachers and educational specialists.


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Social January, 2020

Conflict-free Sourcing Initiative

ICT products can contain processed minerals, some of which are mined under inhumane, illegal conditions. The proceeds are often used to finance civil...

ICT products can contain processed minerals, some of which are mined under inhumane, illegal conditions. The proceeds are often used to finance civil wars in Africa. Telekom is committed to ensuring that the devices it trades do not contain any raw materials produced under critical conditions. It supports the efforts of the Responsible Minerals Initiative, which is committed to responsible raw material extraction and procurement. Their central instrument is the Conflict-Free Smelter Program and the corresponding Smelter Database, which is used to control the metalworking and smelting plants (Smelter). Independent auditors check whether the raw materials obtained come from responsible sources and create publicly available audit reports for each processed metal. To make it easier to report abuses, there are contact addresses where whistleblowers can submit their information anonymously.


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Social January, 2020

Unser Diversity Engagement zahlt sich aus.

After Telekom signed the UN Women Empowerment principles in 2015, we also signed the UN LGBT standards in 2019. For our work on equality, we received...

After Telekom signed the UN Women Empowerment principles in 2015, we also signed the UN LGBT standards in 2019. For our work on equality, we received the Female Recruiting Award at women @ work fair in 2019. The magazine Brigitte honored Deutsche Telekom as one of the best employers for women and in the "Gender Diversity Index" of the Boston Consulting Group Deutsche Telekom achieved first place in the DAX 30 companies.


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Social January, 2020

Unser Diversity Engagement zahlt sich aus.

After Telekom signed the UN Women Empowerment principles in 2015, we also signed the UN LGBT standards in 2019. For our work on equality, we received...

After Telekom signed the UN Women Empowerment principles in 2015, we also signed the UN LGBT standards in 2019. For our work on equality, we received the Female Recruiting Award at women @ work fair in 2019. The magazine Brigitte honored Deutsche Telekom as one of the best employers for women and in the "Gender Diversity Index" of the Boston Consulting Group Deutsche Telekom achieved first place in the DAX 30 companies.


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Social January, 2020

Training program prepares for supervisory board positions

In 2014 we became the first DAX company to develop a training program to prepare employees for supervisory board positions. The program was developed...

In 2014 we became the first DAX company to develop a training program to prepare employees for supervisory board positions. The program was developed in collaboration with the European School of Management and Technology (ESMT). We are particularly interested in encouraging women to take a seat on the supervisory board. In addition to information on the traditional activities of supervisory board members, the training also provided insight into practical experiences presented by supervisory board members, case studies from the Group, and a simulated supervisory board meeting.
We also offered additional workshops for former program participants on topics such as “What’s new in corporate governance” and leadership networks.


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Social January, 2020

Employee diversity networks

Many of our employees are involved in addressing various aspects of diversity, for example as members of the numerous women’s networks that have bee...

Many of our employees are involved in addressing various aspects of diversity, for example as members of the numerous women’s networks that have been established within the Group thanks to their commitment. Another internal initiative is MagentaPride, a network of lesbian, gay, bisexual, and transsexual employees. Established in 2002, it is committed to eliminating prejudices and promoting diversity. The network supports the LGBT community, answers questions, and assists with difficult situations in day-to-day life. MagentaPride goes to pride parades together and also organizes diversity days and workshops. In recent years, around 250 employees have represented MagentaPride at ColognePride.


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Social January, 2020

European Diversity Pledge

In 2018, we signed the European Diversity Pledge part of the “Embrace Difference” initiative set up by the European Round Table of Industrialists...

In 2018, we signed the European Diversity Pledge – part of the “Embrace Difference” initiative set up by the European Round Table of Industrialists. More than 50 companies are among the signatories. They pledge to create an environment in which all employees can achieve their full potential.


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Social January, 2020

Commitment to the Diversity Charter

The Diversity Charter is an independent economic initiative that is supported by around 3300 companies and institutions in Germany. Its goal is to pro...

The Diversity Charter is an independent economic initiative that is supported by around 3300 companies and institutions in Germany. Its goal is to promote the recognition, appreciation, and inclusion of diversity in everyday working life in Germany, creating a work environment that is free of prejudice. Deutsche Telekom is a founding member of the initiative.
As in past years, we participated in the seventh nationwide German Diversity Day in 2019. In addition to a conference with around 150 managers from partner companies in the Rhine-Ruhr network participated, the Deutsche Telekom headquarters in Bonn hosted a exhibition with fact, figures and statements from Board Members and employees to show how diverse DTAG is.


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