All-round security for life in the digital world
Since the the Computerhilfe Plus service launch in 2016, the demand for support in matters related to digital security has continued to grow. That’s why we introduced the Digital Schutzpaket (Digital Protection Package) in 2018 and added the Digital Schutzpaket Business (Business Digital Protection Package) to this product at the end of 2019. The Digital Protection Package combines all relevant security services in one product and offers a central point of contact for all topics related to home networks and Wi-Fi, internet, and social media. A service number provides access to Deutsche Telekom experts for support on protecting the home network from external attacks, or help on the secure use of the internet, social networks, and passwords. In the event of data loss, we look after recovering files where possible. Other service components include financial protection from fraudulent use of bank details, fraud in private online trading, and protection and effective countermeasures against cyberbullying or insults on the internet. For business customers, reputation protection is also included, which supports the deletion of unstable negative ratings and provides tips on maintaining online reputation. ID-Alarm helps customers protect their digital identity and alerts them when stolen login data is found.
Action in case of violations of data protection rules, legal obligations/regulations and policies
With our global data privacy organization, we are constantly working to provide a transparent and high level of data privacy in all our companies. As far as legally possible, the companies of the Deutsche Telekom Group have also committed themselves to the Binding Corporate Rules Privacy (BCRP), which are intended to ensure a uniformly high level of data privacy for our products and services. Violations of behavioral requirements, legal provisions, internal guidelines (such as the Binding Corporate Rules Privacy BCRP) and regulations can have serious consequences not only for individuals personally, but also for Deutsche Telekom. Therefore, on the basis of the Deutsche Telekom Code of Conduct, reproachable deliberate misconduct will not be tolerated. Deutsche Telekom sanctions such misconduct and violations consistently and without exception within the framework of the legal provisions, without taking into account the rank and position of the acting and affected person.
References to Information published by Deutsche Telekom Major Group Companies and Respective Overview
Deutsche Telekom comprises a number of major subsidiaries operating in different countries respectively regions. Several of them are listed stock corporations in their own right and publish as such comprehensive information on their respective sub-group, including inter alia their subsidiaries, activities, employees, revenues, profits/losses and taxes. In order to access such information, please find the following references to the sub-group reportings for 2020 & 2021:
- T-Mobile US
a) T-Mobile US - Annual Report 2020
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of publicly-listed US-subsidiary, see pages 28, 29, 35, 38, 47-49, 57-58, 77-78, 113-115 etc.
b) T-Mobile US - Annual Report 2021
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of publicly-listed US-subsidiary, see pages 33, 36, 72, 45-47, 53, 71, 103-105 etc.
a) OTE - Annual Report 2020
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of publicly-listed Greece-subsidiary, see pages 97-98, 102-105, 114 etc.
b) OTE - Annual Report 2021
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of publicly-listed Greece-subsidiary, see pages 108-109, 113-116, 125 etc.
a) MAGYAR Telekom - consolidated annual report 2020
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of publicly-listed Hungary-subsidiary, see pages 15, 17, 21, 57-60, 74, 88 etc.
b) MAGYAR Telekom - consolidated annual report 2021
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of publicly-listed Hungary-subsidiary, see pages 6-10, 14, 52-56, 69, 82 etc.
- Hrvatski Telekom
a) Hrvatski Telekom_Croatia_Annual Report 2020
Comment Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of publicly-listed Croatia-subsidiary, see pages 44-45, 52-58, 76-77, 92-97,112-113, 122-123 etc.
b) Hrvatski Telekom_Croatia_Annual Report 2021
Comment Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of publicly-listed Croatia-subsidiary, see pages 46-47, 54-60, 76-77, 92-97,112-113, 122-123 etc.
Furthermore, there are also several other unlisted subsidiaries of Deutsche Telekom that publish comprehensive relevant information. In order to access such information, please find the following references to their reportings for 2020 & 2021:
- T-Mobile Czech
a) T-Mobile Czech_Annual Report 2020
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of Czech Republic Holding-subsidiary, see pages 12-13, 14-17, 73-74, 91-92, 96, 104-105, 107 etc.
b) T-Mobile Czech annual report for 2021 to be published soon; check T-Mobile Czech-website T-Mobile CZ Website
- Slovak Telekom
a) Slovak Telekom Annual Report 2020
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of Slovak Telekom Group, see pages 13-16, 17, 32-24, 36, 59-60 etc.
b) Slovak Telekom Annual Report 2021
Comprehensive reporting of subsidiaries, activities, employees, revenues, profits/losses and taxes of Slovak Telekom Group, see pages 14-17, 18, 32-24, 36, 61-62 etc.
Additional information on each tax jurisdiction in which Deutsche Telekom operates, including names of all resident entities, primary activities, number of employees, revenue, profit (loss) before tax, income tax accrued (current year) and income tax paid are published as well at: Deutsche Telekom Country-by-Country Reporting (CbC) 2020
Transparency disclosures on lobbying expenditures
As there is currently no comprehensive definition of lobbying expenses, we are guided by the applicable transparency requirements and publish the lobbying expenses
in Germany at federal level (in accordance with the “Act Introducing a Lobbying Register for the Representation of Special Interests vis-à vis the German Bundestag and the Federal Government [Lobbying Register Act – Lobbyregistergesetz”] -> https://www.bundestag.de/resource/blob/870452/41e5c2f593b16c960d86c0041a377862/Gesetz-EN-neu-data.pdf) and in the federal states of Baden-Württemberg and Bavaria (according to the Transparency Register Act [TReg]in Baden-Württemberg -> https://www.landtag-bw.de/files/live/sites/LTBW/files/dokumente/WP16/Drucksachen/9000/16_9883_D.pdf and the Bavarian Lobby Register Act [BayLobbyRG] -> https://www.gesetze-bayern.de/Content/Document/BayLobbyRG/true), in Brussels (in accordance with the "Agreement between the European Parliament and the European Commission on the transparency register for organizations and self-employed individuals engaged in EU policy-making and policy implementation" -> https://eur-lex.europa.eu/legal-content/de/TXT/?uri=uriserv:OJ.L_.2014.277.01.0011.01.ENG ) and in Washington for T-Mobile USA (in accordance with the "Lobbying Disclosure Act [LDA]" -> https://lobbyingdisclosure.house.gov/ldaguidance.pdf ).
We are guided by the principle of respecting the independence and integrity of our political interlocutors. For this reason, we welcomed the creation of the lobbying and transparency registers at European level and in Germany from the outset and accordingly registered as one of the first companies (EU) or on time (on February 28th, 2022 in Germany).
Lobbying expenditures 2021 in accordance with applicable transparency rules
|Area covered by reporting requirements||Lobbying expenditure (2020)||Relevant transparency rule detailing legal requirements and respective definition of lobbying expenditures.|
|Deutsche Telekom AG / German Bundestag and Federal Government||2.780.000 EUR *) ||Act Introducing a Lobbying Register for the Representation of Special Interests vis-à vis the German Bundestag and the Federal Government (Lobbying Register Act – Lobbyregistergesetz) |
|Deutsche Telekom AG / State Parliament and State Government of Baden-Württemberg||65.000 EUR *) ||Transparency Register Act (Transparenzregistergesetz – TRegG) |
|Deutsche Telekom AG / Bavarian Parliament and Bavarian State Government||110.000 EUR *) ||Bavarian Lobby Register Act (BayLobbyRG) |
|Deutsche Telekom AG / European Parliament and European Commission||2.499.999 EUR *) ||Interinstitutional Agreement of 20 May 2021 between the European Parliament, the Council of the European Union and the European Commission on a mandatory transparency register |
|T-Mobile USA / Federal Government of the US||9.570.000 USD *) ||Lobbying Disclosure Act (LDA) |
*) The various disclosures are not directly comparable with each other, as they refer to the legal requirements applicable in each case. If lobbying expenses are to be specified in a range according to the specifications of the respective register, the upper value of the range is given.
Action in case of violations of data protection rules, legal obligations/regulations and policies
With the internal policy “Binding Corporate Rules Privacy (BCRP)”, the Deutsche Telekom Group is creating a standardized and high level of data privacy worldwide, applicable to the processing of personal data. Any breaches of rules, legal obligations, or of internal policies (like the Binding Corporate Rules Privacy BCRP) and regulations may have serious consequences not only for the individuals committing them, but also for Deutsche Telekom. Therefore based on the “Code of Conduct of Deutsche Telekom, deliberate misconduct will not be tolerated. Without any exception, Deutsche Telekom will severely sanction any such misconduct or violation against legal provisions. In doing so Deutsche Telekom will take no account of the employee’s rank or position within the company.
Achieving more together: international collaboration
How can international corporations put sustainability strategies into practice across borders? Deutsche Telekom employs CR managers for the relevant business segments and national companies to reach this goal. They use the CR Manager Network to regularly share best practices and discuss new challenges, thereby jointly promoting essential CR issues. The central Group Corporate Responsibility (GCR) department is responsible for managing the network. In the year 2021, the CR Manager Network encompassed more than 100 CR Manager from 34 subsidiaries based in 20 countries across the globe.
The participants are regularly invited to virtual meetings and capacity building calls by Group Corporate Responsibility. In 2021, content and likely implications of the EU Green Deal were discussed as well as progress within the #GreenMagenta programs and the new strategic stream "Positive impact on society" defined by the EU segment. Furthermore, the network members could gain insights into issues like Impact measurement and the future of a greener mobility.
Implementation of the EU General Data Protection Regulation
After being enacted in May 2016, the EU General Data Protection Regulation (GDPR) has had a binding effect since May 25, 2018. Deutsche Telekom implemented the requirements contained therein in a three-stage, EU-wide project:
- Preparation: Group Privacy drew up a set of standardized rules, known as Binding Interpretations, that apply to the entire Group. They were developed in collaboration with the national companies. The Binding Interpretations include specific recommendations and best practice examples to implement the EU regulation.
- Implementation: From January 2017 to May 25, 2018, the new requirements based on the Binding Interpretations were introduced throughout the Group. This involved checking and, where necessary, adjusting all the IT systems. All employees were made aware of the General Data Protection Regulation, and more than 10,000 experts received intensive training.
- Evaluation: The implementation period was followed by a review phase during which all affected Group entities were asked whether they had put all relevant requirements into action. In addition to this, GDPR compliance was randomly inspected at 28 companies.