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2022 Corporate Responsibility Report

Expansion of the e-mobility charging infrastructure KPI

Cities, companies and households alike are all benefiting from the expansion of the charging infrastructure for electric cars, an effort that is facilitating the transition to environmentally responsible mobility. Electric mobility will help make living and working spaces greener, more sustainable and more modern – and thereby more attractive for the public and for working people.

The transition to e-mobility will succeed only if a suitably smart, convenient charging infrastructure is in place. Deutsche Telekom has extensive expertise and experience in the planning, procurement, construction and operation of charging stations, and it plans to use these strengths in the coming years to support the transition to e-mobility. In the process, it will look beyond its own immediate needs and offer complete infrastructure packages for customers.

For example, Deutsche Telekom will offer smart solutions for cities, regions and companies seeking to install and operate charging infrastructures. As part of its complete-system approach, Deutsche Telekom will offer business customers a full range of services, including planning, construction, installation, and service/operation. Along with the necessary equipment, such solutions will include software for the operation of charging stations and for customer administration.

The company’s activities in this area are organized as follows:

Comfort Charge GmbH
Comfort Charge GmbH has been constructing and operating charging infrastructure at Deutsche Telekom locations nationwide since 2018.

Within two years, Comfort Charge’s expansion plans call for it to be providing and operating up to 300 fast-charging stations, and several hundred additional charging systems for electric vehicles (service vehicles, company cars and employees’ cars), at Deutsche Telekom Group locations.

The fast-charging stations at the locations will also be available to the public. With the charging speed the stations will offer, drivers will be able to add about 100 kilometers of range to their electric vehicles within 10 minutes.

Comfort Charge’s expertise as a charge point operator will also benefit the services provided by Deutsche Telekom's business customer sales in this connection.

Deutsche Telekom’s Technical Service has been active in planning, constructing, and servicing charging infrastructure since 2010.
The quality service that Deutsche Telekom’s field service offers nationwide includes a range of e-mobility services provided at customer sites. With the support of its technical services, over 50 partners now offer various e-mobility services, including location scouting, installation of charging stations, and repair and service of charging stations. Deutsche Telekom is also one of the largest service providers for charging solutions for private households, with over 25 000 service contracts carried out overall throughout Germany. Our partners and customers in this area include energy suppliers, electronics retailers, charging-equipment manufacturers, automakers, and providers of fleet solutions.

With its large technician workforce, and its high quality standards, Deutsche Telekom is well-placed to serve the growing nationwide demand for infrastructure solutions – and thereby make a valuable contribution to the transition to sustainable mobility.

Deutsche Telekom Geschäftskunden GmbH
Over the past year, Deutsche Telekom Geschäftskunden GmbH has also been helping to boost sustainability, by supporting its business customers in addressing their various interests, roles, and goals in the area of e-mobility. As part of these efforts, it has installed more than 100 normal-charging stations (AC) and fast-charging stations (DC) at public and non-public customer locations in Germany, in the framework of holistic, end-to-end solutions including planning, construction, installation, service, and the necessary equipment and software.

E-mobility is also being promoted at our national companies. Our company in Croatia, for example, has been offering an app-based digital charging service for electric vehicles since 2020. Customers use the app img, which is known as “espoTs,” to search for and use charging stations. No subscription or contract is required. T-Mobile US is also investing in EV-charging stations at its locations. Yet another example: Our national company in Hungary launched a pilot project in 2021 to determine availabilities in the area of electric cars and charging stations, with a view to adding more electric cars to its vehicle fleet in the future.

We measure our activities to promote greener mobility at Deutsche Telekom using various KPIs, and we have been collecting data for them since 2020.

By operating 161 fast-charging stations in Germany, we were able to save over 180 metric tons of CO2e. This is equivalent to the CO2 emissions of a car traveling approximately 985 000 kilometers.