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2022 Corporate Responsibility Report

Our approach to health and occupational safety

Our contribution to the SDGs

We take our obligation to ensure the health and safety of our employees very seriously. The Board of Management assumes overall responsibility for occupational health and safety, as well as for environmental protection. We bundle and manage our occupational health and safety programs at Group level; health and safety managers (H&S managers) are responsible for implementing these programs locally. The general responsibilities, duties and programs for health and safety management are outlined in the Management System Manual for Quality, Health, Safety and Environmental Protection. The manual serves to harmonize and align our management systems with common targets across the Group. Our Conditions for Purchasing also include agreements on occupational health and safety, which our suppliers must fulfill.  

Occupational health and safety in the Group is firmly anchored in our structures through certified management systems and through suitable policies and guidelines. We conform to the ISO 45001 standard in this connection. In 2018, we were one of the first DAX-listed companies to have our H&S management system certified according to the standard. Before that, we had been certified to OHSAS 18001 img from 2011. In 2022, we successfully completed the audits img for recertification pursuant to ISO 45001, ISO 14001 img, and ISO 9001 img. As a result, Deutsche Telekom AG’s umbrella certificates for occupational health and safety, environmental protection, and quality are valid through September 2024. They cover Deutsche Telekom sites both in Germany and internationally. At the end of the 2022 financial year, 18 sites were certified pursuant to ISO 9001, 86 sites pursuant to ISO 14001, and 79 sites pursuant to ISO 45001. The certificates certify that we have systematic procedures and processes in place to ensure and continually improve occupational health and safety as well as environmental protection.

We promote health awareness and health literacy among our employees, with targeted measures and comprehensive programs. At the same time, safety in the workplace is our highest priority. We view legally mandated occupational health and safety standards as minimum requirements. Awareness-raising, prevention, and personal responsibility are of particular importance to us. As such, we offer training courses on all relevant topics, such as for first-aiders and driver safety training.

We regularly determine risks to health and safety. We produce risk assessments for all activities and use them to derive appropriate measures – for example, mandatory fire safety instructions for all employees. When we collaborate with external service providers, it is important that our safety standards be met.

Our portfolio of occupational health and safety measures also includes many voluntary measures to promote health within the company. These include, for example:

  • An annual, comprehensive health check by company doctors
  • Vaccinations and hygiene measures
  • Colon cancer screening
  • Exercise/fitness activities
  • Programs for recovery and resilience, mindfulness, health-oriented leadership
  • Increasingly, digital training

The impact assessment of our materiality analysis identified potential risks to health and safety in the work and process steps of Deutsche Telekom’s upstream and downstream value chains. Insufficient hygienic measures, deficient safeguards, and a lack of preventive measures can result in accidents or damage to employee health. Our measures to improve occupational health and safety are aimed at reducing these risks. They also have a positive effect on the environment. A structured occupational safety process for handling hazardous materials, for example, ensures that hazardous materials cannot leak out or pose a risk to the environment.

We also work together with certified waste disposal companies, to ensure that the disposal of our electronics products does not harm the environment or the health of the local population.   

Reporting against standards

 

Global Reporting Initiative (GRI)

  • GRI 403 3-3 (Management of material topics)
  • GRI 403-1 (Occupational Health and Safety)
  • GRI 403-4 (Occupational Health and Safety)
  • GRI 403-5 (Occupational Health and Safety)
  • GRI 403-6 (Occupational Health and Safety)
  • GRI 403-7 (Occupational Health and Safety)
  • GRI 403-8 (Occupational Health and Safety)