Enablement of our customers T-Systems seeks to support its customers in making purchasing decisions. To this end, it successively determines the ecological impacts of its solutions and provides this information transparently. For example, to determine the carbon footprints of solutions, T-Systems uses an impact measurement approach in accordance with the Group-wide Impact Measurement Blueprint, that also includes social and economic factors and looks at the entire value chain. An important factor in impact measurement consists of the positive carbon-footprint impacts our customers realize through the use of T-Systems’ ICT solutions. To ensure that the carbon footprint of new and existing solutions is minimized, T-Systems created the Sustainability Design Guideline, which is currently being implemented and set to be observed in all product developments in future. Such efforts have been paying off: in 2022, a market analysis by the Information Services Group (ISG) found T-Systems to once again be a leader in sustainability and ESG services in Germany.
A sustainable digitalization strategy leverages the benefits of digital technology while at the same time meeting the requirements of sustainability. Adopting a holistic, end-to-end portfolio strategy, from strategy to implementation, T-Systems offers services in the following areas:
1. Sustainability advisory services:
T-Systems works with technology consulting provider Detecon to support business customers with developing an effective digital sustainability strategy that takes account of both the complexity of the technology and the ecosystem of its customers. The six key steps that are completed in the process are as follows: definition of scope and identification of data gaps, maturity assessment and environmental principles, ambition level, specific measures, governance, and change management.
Since 2021, the portfolio has been successfully expanded to include additional ESG solutions that incorporate social and regulatory aspects, and refined further.
Working with digital sustainability consulting services allows T-Systems to add a technical focus to this strategic advisory work. This includes providing advice on sustainability data, sustainability innovation, and sustainability system integration.
2. Sustainability management solutions:
T-Systems provides management solutions to help its customers collect, monitor, check, document and improve all sustainability-related data for their organization and beyond.
A number of offerings from T-Systems:
Syrah SDG (Sustainable Development Goals) Dashboard: This tool creates a complete SDG dashboard with 50 KPIs in the space of three months. It shows the current state of a city or region’s SDG performance, provides transparency as to the effects of sustainability measures, and enables comparison with other cities and regions.
Supply Chain Transparency Suite: This tool provides a solution for meeting obligations under the German Supply Chain Act.
Impact Measurement Tool: This tool serves to determine the environmental impact of a product or service along the entire supply chain.
3. Sustainability industry solutions:
T-Systems helps customers to implement the digital solutions best suited to their specific sustainability requirements.
Example products/services:
Mobility and logistics: Low Carbon Mobility Management is a patented, app-based system for calculating the carbon emissions and energy consumption of vehicles, displaying current consumption/emission status in real time. The goal is to optimize driving behavior, including route selection.
Automotive & manufacturing: CARbon Footprint Fleet Optimizer is a cloud-based solution for making vehicle fleets sustainable. It facilitates intelligent fleet design, using the pre-defined parameters of carbon budget (Scopes 1-3), number of vehicles, and planned usage in kilometers (for Scope 3 calculation) to recommend vehicle configurations and identifies potential for cutting carbon emissions.
Public sector: Process automation/PEGA as a Service is an end-to-end procedure for process and service automation. It is designed to reduce business trips and paper use, and at the same time promote digitalization of administrative processes within public authorities.
4. Sustainable IT services:
T-Systems’ data centers around the world have been running on 100 percent renewable energy since 2021. This means that renewable energy is sourced directly wherever it is available, and emissions are offset through the purchase of certificates whenever it is not available. Additionally, the susTain tool can be used to calculate how much our business customers could cut their carbon emissions by switching to our IT infrastructure and services.
Partnerships in the ESG area Customers also become downstream partners with whom we work on innovations and services. The goal is to accelerate customers’ digital transformation processes and invest jointly with them in new business models that will focus on the decarbonization of society.
Since 2021, T-Systems has been a member of the Climate Neutral Data Centre Self-Regulatory Initiative, which is working to see data centers operating on a climate-neutral basis by 2030. Cooperation is also set to be stepped up with pioneering innovators from our successful start-up program TechBoost.
Additionally, T-Systems is an industry partner to legislators and the research sector. One example of this is our partnership with the Fraunhofer Institut, with whom we are developing innovative green technologies for cloud computing and our data center in Biere (Germany). Another example, this time at international level, is our partnership with the University of Granada, which sees us establishing a Chair of Innovations in Digital Sustainability to drive research activity.
T-Systems is collaborating with Group subsidiary Comfort Change to offer a solution for any individual or company wishing to establish, operate or use an electric charging infrastructure. The complete package includes everything required to set up charging stations, including excavation work, full logistics, hardware and software installation, maintenance, and post-launch troubleshooting. Remote monitoring allows faults to be cleared swiftly, with support provided by local service teams if required.
Enablement of our customers
solutions. To ensure that the carbon footprint of new and existing solutions is minimized, T-Systems created the Sustainability Design Guideline, which is currently being implemented and set to be observed in all product developments in future. Such efforts have been paying off: in 2022, a market analysis by the Information Services Group (ISG) found T-Systems to once again be a leader in sustainability and ESG 
services in Germany.
T-Systems seeks to support its customers in making purchasing decisions. To this end, it successively determines the ecological impacts of its solutions and provides this information transparently. For example, to determine the carbon footprints of solutions, T-Systems uses an impact measurement approach in accordance with the Group-wide Impact Measurement Blueprint, that also includes social and economic factors and looks at the entire value chain. An important factor in impact measurement consists of the positive carbon-footprint impacts our customers realize through the use of T-Systems’ ICT
A sustainable digitalization strategy leverages the benefits of digital technology while at the same time meeting the requirements of sustainability. Adopting a holistic, end-to-end portfolio strategy, from strategy to implementation, T-Systems offers services in the following areas:
1. Sustainability advisory services:
2. Sustainability management solutions:
T-Systems provides management solutions to help its customers collect, monitor, check, document and improve all sustainability-related data for their organization and beyond.
A number of offerings from T-Systems:
3. Sustainability industry solutions:
T-Systems helps customers to implement the digital solutions best suited to their specific sustainability requirements.
Example products/services:
4. Sustainable IT services:
T-Systems’ data centers around the world have been running on 100 percent renewable energy since 2021. This means that renewable energy is sourced directly wherever it is available, and emissions are offset through the purchase of certificates whenever it is not available. Additionally, the susTain tool can be used to calculate how much our business customers could cut their carbon emissions by switching to our IT infrastructure and services.
Partnerships in the ESG area
Customers also become downstream partners with whom we work on innovations and services. The goal is to accelerate customers’ digital transformation processes and invest jointly with them in new business models that will focus on the decarbonization of society.
Since 2021, T-Systems has been a member of the Climate Neutral Data Centre Self-Regulatory Initiative, which is working to see data centers operating on a climate-neutral basis by 2030. Cooperation is also set to be stepped up with pioneering innovators from our successful start-up program TechBoost.
Additionally, T-Systems is an industry partner to legislators and the research sector. One example of this is our partnership with the Fraunhofer Institut, with whom we are developing innovative green technologies for cloud computing
and our data center in Biere (Germany). Another example, this time at international level, is our partnership with the University of Granada, which sees us establishing a Chair of Innovations in Digital Sustainability to drive research activity.
T-Systems is collaborating with Group subsidiary Comfort Change to offer a solution for any individual or company wishing to establish, operate or use an electric charging infrastructure. The complete package includes everything required to set up charging stations, including excavation work, full logistics, hardware and software installation, maintenance, and post-launch troubleshooting. Remote monitoring allows faults to be cleared swiftly, with support provided by local service teams if required.