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2022 Corporate Responsibility Report

Ukraine Emergency Aid

In view of the increasing numbers of people in catastrophic plight, Magenta is determined to give fast and unbureaucratic assistance. Ukrainian SIM cards enable users to surf the Internet and make phone calls in the Magenta network free of charge until further notice. From the beginning of the war in February 2022 until the end of 2022, Magenta did not charge any roaming costs to the Ukrainian network operators.

Ukrainian refugees are received by aid organizations such as Caritas when they arrive. Only carrying essential items with them, they are in need of support.

In addition to exemption from the costs outlined above, Magenta has been working on other offers of help to establish assistance quickly. We provided almost 50 000 free Klax prepaid cards for Ukrainians fleeing the war. This means that those affected can telephone their families in Ukraine after they have arrived in Austria. The SIM cards provided contain data volume of 1 GB, 500 minutes of telephony and 500 texts within Austria. In addition, refugees can make free calls to Ukraine. Aid also includes Internet equipment in refugee accommodation: Magenta is providing 270 free routers for use in accommodation organized by Caritas, the Red Cross and other aid organizations.

Furthermore, Magenta employees raised EUR 25 000 to help people in Ukraine. With this donation, emergency aid packages can ensure emergency supplies for000 Ukrainian households. Magenta increased the amount by threefold, so a total of EUR 75 000 went to the emergency aid of Caritas.