As measures of employee satisfaction, we collect the satisfaction rate and the engagement score. We base this on the employee survey carried out every two years and monitor how effective these measures are through the half-yearly pulse survey. This allows us to continuously analyze and optimize our processes. It gives us the opportunity to continually improve employee satisfaction. The Group-wide satisfaction rate of our employees fell to 81 percent in the year under review.
The engagement score of the 2022 employee survey shows a value of 78 on a scale of 0 to 100 at Group level. In the 2019 survey, the score (formerly “engagement index”) was displayed as an average value on a scale of 1 to 5 and achieved a value of 4.0, which corresponds to 80 points after conversion to the new scale. Compared to the previous year, the engagement score increased by one point in the reporting year.
As measures of employee satisfaction, we collect the satisfaction rate and the engagement score. We base this on the employee survey carried out every two years and monitor how effective these measures are through the half-yearly pulse survey. This allows us to continuously analyze and optimize our processes. It gives us the opportunity to continually improve employee satisfaction. The Group-wide satisfaction rate of our employees fell to 81 percent in the year under review.
”) was displayed as an average value on a scale of 1 to 5 and achieved a value of 4.0, which corresponds to 80 points after conversion to the new scale. Compared to the previous year, the engagement score increased by one point in the reporting year.
The engagement score of the 2022 employee survey shows a value of 78 on a scale of 0 to 100 at Group level. In the 2019 survey, the score (formerly “engagement index
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